Mandy Paxton, owner of North Texas Flooring and Design, would like to open a second location in the next year and says her current Plano location is strategic.

Font size:

Well, déjà vu all over again!

When you meet the owner of North Texas Flooring & Design in Plano, all those feelings seem to ease back into consciousness. And it’s no accident that they do because owner Mandy Paxton was THAT teacher.

“I taught elementary school for about nine years and then started my family and stayed home with them for a while,” she says. “Then my husband and I started looking for a business to own and found this one.”

The attraction to this company – in business under a different name for 25 years – was immediate.

“I love to decorate and design, things like that. That’s one of the things I just really enjoy doing so this kind of fell into that category,” Paxton notes.

She also admires the family-owned legacy of the store that she bought two-and-a-half years ago. She vows to keep that “mom-and-pop” feel.

“We’re here to take care of you, offer flexibility to give you the best price we possibly can, let you know you are working with people who are trustworthy. Customer service is our priority. I always want to keep that in tact,” she says, sounding every bit the comforting elementary school teacher.

Owning North Texas Flooring and Design gives Paxton something else that was a requirement for her next career incarnation: “the flexibility to be with my children. I pick them up from school every day,” she says.

Paxton creates her customer service business aura with the aid of Audrey Sutton, store manager, and Arlene Siefert, outside sales person, as well as an expert installer, an employee from the previous owner.

North Texas Flooring and Design, 701 E. Plano Parkway, offers flooring for both residential and commercial markets and is seeking to grow the commercial side of the business over the coming months. –mh

©2010 Construction News, Ltd.